Presales Consultant-VOIP

SmartRecruiting is looking on behalf of its client, one of the top integrator and consulting companies in the IT industry, for an experienced and motivated Presales Consultant-VOIP.

Location: Bucharest

Company mission:

 The company has a large number of projects in data centres and virtualization, IT&C infrastructures, unified communications, customer support centres, IT&C security. It has a team of more than 100 employees in Romania.

Summary objective of the job:

The client is seeking an experienced Presales Consultant-VOIP who will design and support the technical solutions in the process of consultative sales of products and services from the company’s portfolio.

Responsibilities:

  • Supports and negotiates the technical component of complex solutions in front of customers company
  • Designing complex technical solutions for customers integrating both portfolio components as well as non-standard items
  • Elaboration of technical documentation (offers, compliance, clarifications, etc.) within public procurement projects
  • Technical responsible for the design and implementation of new products and services in the companies portfolio
  • Development and support of presentations and demonstrations of products and services from the company’s portfolio to the client

Requirements:

Technical requirements:

  • Higher education – technical profile
  • Experience in installing, configuring and using VoIP platforms and solutions (Cisco CUCM, Avaya, Mitel, or others) and video conferencing / telepresence (Cisco CMS, Cisco Webex, Avaya, Poly, ZOOM, Microsoft Teams, or others)
  • Knowledge and experience in Contact Center solutions (Cisco, Genesys or others) can be an advantage
  • Solid knowledge of VoIP, SIP, routing and switching technologies (certifications professionals such as CCNA, CCNP, JNCIP, CCDP, etc. is an advantage)
  • Experience of at least 2-3 years in a similar position

Profile / soft-skills:

  • Communication, presentation and negotiation skills;
  • Abilities of abstraction, generalization and summary or customization and identifying the essential aspects; rapid adaptation to the context;
  • Efficiency for meeting deadlines;
  • Experience in direct contact with customers;
  • Knowledge of English at an advanced level;

Contact Person:

Robert BEU

Managing Director

E: robert@smartrecruiting.ro

 

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