SmartRecruiting is looking on behalf of its client an experienced Technical Writer.
Location: Luxembourg
Working mode: Hybrid (50% of the time the consultant will work from Luxembourg)
Duration: long-term project
Within this project, we are looking for resources to ensure the continuity of existing projects. The candidate will join an Agile team with various skills and responsibilities – project managers, business analysts, system administrators and developers, project support officers, document management experts, etc.
As a Technical Writer, he/she will contribute to documenting, training, and preparing staff to use a modern digital workspace.
TASKS
- Help to drive the adoption of M365 based modern workplace technologies;
- Design, plan and develop documentation to accompany the adoption of a modern workplace.
- Train EPPO staff to the use of new functionalities, and new ways of working with EPPO workplace.
- Provide guidance and expertise in the use of M365 products.
- Draft consult, obtain approval, and coordinate publication of different types of technical documentation.
- Ensure the compliancy of all activities with approved standards and internal procedures.
- Collaborate with team members to analyze information, define and prioritize requirements and evaluate potential solutions;
- Coordinate stakeholder’s communication channels amongst other business requirements gathering workshops, technical workshops…
- Contribute to design vision and other project-related documentation.
KNOWLEDGE AND SKILLS
- Capacity in preparing and writing business and requirements analysis.
- Capacity to speak to both business and technical audiences.
- Capacity to provide hands on trainings and detailed presentations.
- Capability to write clear and structured technical documents;
- Ability to participate meetings, very good communication skills (English);
- Collaborative and proactive approach with hands on attitude;
- Ability to make recommendations and give advice about best practices;
Previous experience as technology expert in M365 in at least one of the following areas:
- Collaboration platforms and communication including some or all of: outlook, SharePoint Online, OneDrive, Microsoft Teams Office 365, etc.
- User Identity Management.
- Information Protection and Governance, including some or all of: Microsoft Purview, Data Lost Prevention, Sensitive Information Types, Microsoft 365 Encryption, Message Encryption, Sensitivity.
- Labels, Data Lifecycle and Records Management, Retention, Data Analytics, Audit, etc.