SmartRecruiting is looking on behalf of its client an experienced Business Analyst.
Location: Brussels
As a Business Analyst for our project, you will gather data and analyse, review, and evaluate business systems, processes, and user needs (internal, as well as external users).
Based on the analysis, you will identify improvement areas for which you will define requirements, scope and objectives, measurement methods, and formulate all the documentation needed to improve the business processes.
For the initiatives approved, the resource will build the documentation to ease and speed up development, stay in touch with the development and testing teams, and define measurement systems and follow-up methods to monitor the improved processes.
Tasks :
- Test business processes, analyse process issues, delays, bottlenecks
- Construct workflow charts and diagrams, study process and system capabilities, write specifications
- Gather, review and analyse business data, including KPIs, reports and other key metrics using data analytics tools
- Prepare reports, dashboards, visualisations by collecting, analysing, and summarizing information and trends
- Assess options for process improvement, automation opportunities
- Propose and design systems improvements by studying current practices and using operational metrics and reports
- Maintain documentation regarding processes and operations
- Define measurements for processes and improvement initiatives
- Liaise between various departments and groups
- Identify with key stakeholders and communicate effectively
- Collaborate with and drive cross-functional teams
Knowledge and skills :
- Bachelor’s degree in appropriate field (business analysis, operational research, mathematical modelling, statistics, data analytics or related fields), or 2 years hands-on experience in similar role
- Detail oriented, analytical, and inquisitive; great analytical, critical thinking and problem-solving abilities
- Experience with data analysis and modelling
- Excellent MS Office skills (Excel, Visio, PowerPoint)
- Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
- Familiarity with brainstorming and collaborative methods and tools
Nice to have :
- Basic experience with/knowledge of machine learning, artificial intelligence
- Knowledge of R, Python
- Certifications like Business Analyst, Agilist, Scrum, Lean/Sig Sigma, aCAP, or other relevant.
Working Conditions:
- 2 days onsite per week from the office located in Brussels
- 3 days remote from Brussels
- Work 8 hours covering the time range between 08h00 and 18h00 from Monday to Friday, with some flexibility required when overtime is exceptionally needed (overtime paid on top of when needed).
- Citizenship : The candidate has to be an EU Member State equivalent at the date of signature of the specific agreement.